"I have tried every mattress from the cheap bed in a box to $5,000 "luxury brands", and none of them have even come close to offering the support of Big Fig." - Zack Miko120 Night Trial
120 Nights Vs. 10 Minutes
Our 120 night trial is our way of letting you give the Big Fig a test drive in your own bedroom! We give you 120 nights to actually sleep on the mattress in your home to decide if it’s right for you.
We do ask that you sleep on the mattress for at least 2 weeks before making a decision to give your body enough time to fully adjust to your new bed.
No Risk, No Pressure
If you don’t love the Big Fig, we’ll come pick it up for free and give you a full refund of your purchase. Review the full terms and conditions.
Let Us Know How We Can Help
Hours: 8:00AM - 7:00PM Eastern Time
Monday - Friday
Chat us at anytime by clicking the Help button on the bottom right hand of your screen. If you chat us outside of normal business hours, a sleep expert will be in touch with you within 24 hours.
FAQ
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What is the return process?
If you don’t absolutely love your new Big Fig Mattress, we’ll come pick it up and refund your purchase – it’s as simple as that! Give us a call at 888.344.6547 or email us at [email protected] and one of our sleep experts will get in touch with you to start your return. There are no restocking fees, return delivery fees, or any extra charges whatsoever to process a return. We do ask that you try the mattress for at least 2 weeks before initiating your return. Note that all returns must be made within the 120 night trial period and any upgraded delivery charges selected at the time of purchase are not eligible for a refund.
*Big Fig Adjustable Base purchases are non-refundable, do not include a home trial period and cannot be exchanged.
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What is the 120-night mattress trial?
Our 120 night trial is our way of letting you give the Big Fig a test drive in your own bedroom! We give you 120 nights to actually sleep on the mattress in your home to decide if it’s right for you. No risk, no pressure – if you don’t love the Big Fig, we’ll come pick it up for free and give you a full refund of your purchase. We do ask that you sleep on the mattress for at least 2 weeks before making a decision to give your body enough time to fully adjust to your new bed. Learn more about the 120 night trial.
*Big Fig Adjustable Base purchases are non-refundable, do not include a home trial period and cannot be exchanged.
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Do I have to pay for return shipping?
No! There are no restocking fees, return delivery fees, or any extra charges whatsoever to process a return. Note that all returns must be made within the 120 Night Trial period. Any upgraded delivery charges selected at the time of purchase and Canadian shipping fees are not eligible for a refund.
*Big Fig Adjustable Base purchases are non-refundable, do not include a home trial period and cannot be exchanged.