FAQ
Have questions? We’re ready to help! This is our comprehensive FAQ section. If you still can’t find what you’re looking for, please contact us.
About The Big Fig Mattress
- Will the Big Fig Mattress sag like my other mattress did?
- What does tufted mean?
- How does the Big Fig Mattress compare to a foam mattress?
- What kind of mattress is a Big Fig?
- What is the Big Fig Mattress edge support?
- How much weight is the Big Fig Mattress designed to support?
- How does a Big Fig Mattress feel?
- Why is there only one mattress firmness option?
- How long does a Big Fig Mattress last?
- Is the Big Fig Mattress made in the USA?
- Does the Big Fig Mattress have a break-in period?
- Will the Big Fig Mattress fit on my bed?
Big Fig Mattress Materials, Dimensions & Weight
- What are the Big Fig Mattress dimensions?
- How much does the mattress weigh?
- What is a Big Fig Mattress made of?
- Does the Big Fig Mattress contain any latex?
- What materials are used in the mattress cover?
- How many mattress springs are in the Big Fig?
- Will the materials make the mattress too hot or make me sweat at night?
Setting Up Your Big Fig Mattress
- What is the recommended setup for a Big Fig Mattress?
- Does the Big Fig Mattress come with a foundation?
- Do I need a mattress foundation?
- Can I use an adjustable bed base?
- Do you sell bed frames?
- What type of bed frame should I use with the Big Fig Mattress?
- Do I need a Big Fig Bed Frame?
- What kind of mattress sheets will fit my Big Fig?
- How tall will the bed be with the Big Fig Mattress, Foundation and Metal Bed Frame?
Big Fig Bed Frame
- What type of bed frame should I use with the Big Fig Mattress?
- How tall will the bed be with the Big Fig Mattress, Foundation and Metal Bed Frame?
- What are the bed frame dimensions?
- Can I purchase the Big Fig Bed Frame only?
- Will my under-bed storage fit under the Big Fig Bed Frame?
- Do you sell bed frames?
- Can I put my mattress directly on the metal bed frame?
- Do I have to assemble the bed frame?
- How do I assemble the metal bed frame?
- What is the warranty of the Big Fig Bed Frame?
- Who will deliver my mattress?
- How long will it take for my Big Fig Mattress to arrive?
- What are the mattress shipping options?
- Do you have expedited mattress shipping options?
- Do I need to sign for my Big Fig Mattress?
- Where is the Big Fig Mattress shipped from?
- Do you ship to Alaska and Hawaii?
- Does the Big Fig Mattress ship to Canada?
- Do you ship internationally?
- Will you remove my existing mattress?
- What are the approximate shipping weights of the Big Fig Mattress and Foundation?
- What are the dimensions of the shipping boxes?
- Will Big Fig help me set up my mattress?
- Who is eligible for Financing?
- I’ve been approved to finance a Big Fig Mattress. What’s next?
- When would my first payment be due?
- Will applying for financing affect my credit score?
- Will getting financing pre-approval affect my credit score?
- I was approved for a loan, but my loan amount won’t cover my full order size. What can I do?
- Do you ship to Canada?
- What are the shipping options to Canada?
- How much does shipping to Canada cost?
- Do you ship all products to Canada?
- How long will my Big Fig Mattress take to arrive to Canada?
- Will you remove my old mattress?
- Do you offer financing for Canadian orders?
- Will my order be in USD or CAD?
- What is the Canadian return policy? Is your 120 night trial valid in Canada?
- Where do you ship to in Canada?