What is the return process?

If you don’t absolutely love your new Big Fig Mattress, we’ll come pick it up and refund your purchase – it’s as simple as that! Give us a call at 888.344.6547 or email us at sleepwell@bigfigmattress.com and one of our sleep experts will get in touch with you to start your return. There are no restocking fees, return delivery fees, or any extra charges whatsoever to process a return. We do ask that you try the mattress for at least 2 weeks before initiating your return. Note that all returns must be made within the 120 night trial period and any upgraded delivery charges selected at the time of purchase are not eligible for a refund. 

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